2/12/20264 min read
E-commerce

Messenger Abandoned Cart Recovery Stats and Benchmarks

Benchmarks and workflow notes for improving recovered revenue through Messenger cart recovery automation.

Messenger Abandoned Cart Recovery Stats and Benchmarks

Cart recovery is one of the fastest automation wins when timing, message relevance, and offer logic are aligned.

Metrics to track first

  • Recovery rate by trigger window (15 min, 2 hours, 24 hours)

  • Recovered revenue by campaign branch

  • Margin impact by discount tier

Practical benchmark framework

  • Baseline your email-only recovery rate for 30 days.

  • Add Messenger recovery for highest-intent segments.

  • Measure incremental recovery against baseline, not total recovered orders.

Internal implementation pages

Optimization note

Most teams over-discount too early. Sequence value proof before discounting to protect gross margin.

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